Privacy Policy
Last updated: December 15, 2023
1. Introduction
Gear Solaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Vehicle information for service purposes
- Payment information for transactions
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device and usage information
- Cookies and similar tracking technologies
- Website navigation patterns
3. How We Use Your Information
We use your information for the following purposes:
- Provide and maintain our services
- Process transactions and appointments
- Send newsletters and marketing communications (with consent)
- Respond to customer inquiries and support requests
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in business operations
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Our cookie categories include:
- Necessary Cookies: Essential for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for targeted advertising
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability
8. Canadian Privacy Laws
As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Gear Solaris
1250 Autoroute Laval
Laval, QC H7S 2C4
Canada
Phone: (514) 784-8890
Email: [email protected]